About Fix Auto NZ
Locally owned. Globally backed.
A network of Kiwi owned and operated collision repair workshops, backed by approximately 900 Fix Auto locations around the world.
Fix Auto NZ at a glance
Fix Auto NZ is part of the global business Fix Network, a family of automotive brands that also includes NOVUS, an iconic and trusted name in New Zealand's automotive glass repair and replacement industry.
Founded in Quebec, Canada, in 1992, Fix Auto Collision has grown to approximately 900 locations across 10 countries. Its network brings together locally owned and operated collision repair workshops, combining local knowledge and community connections with global expertise and support.
Fix Auto NZ's first franchisee began operating in Penrose in October 2025. Since then, the network has grown to 6 workshops across Auckland, Hamilton and Palmerston North.
- Founded1992, in Quebec, Canada
- WorldwideApproximately 900 locations
- Countries10
- IndustryMember of the Collision Repair Association
- In New Zealand sinceOctober 2025, 6 locations
Why Fix Auto Collision came to New Zealand
Independent, often family-owned collision repair workshops have long been an important part of New Zealand's collision repair industry. As the market evolves, access to strong business support, technology and trusted networks helps these businesses continue to succeed.
Fix Auto Collision provides independent owners with the support they need in a changing marketplace. Owners keep their business, their team and their connection to the community, backed by a global network offering business and operational support, branding and marketing, and buying power.
For customers and insurance partners, this brings together the strengths of local ownership and a recognised network, with a shared commitment to quality repairs, consistent service and customer care.
Why owner-operated matters
Every Fix Auto Collision location in New Zealand is owned by local people. That's the heart of how the network works.
You deal with the owner
Often the person looking after your car is the owner, and they open up and lock up every day.
Part of your community
Our owners live and work locally, and their reputation is built one customer at a time.
The same standard everywhere
Every workshop works to the same network systems and service standards, so you know what to expect.
A global network behind them
Training, systems and buying power from approximately 900 locations worldwide.
In our owners' words
“You need to be part of something bigger than yourself, I think, in order to progress further.”
Glen Collinson, Fix Auto Hamilton South
“We wanted to be part of a network that grew together, not just be a standalone shop fending for itself.”
The owners, Fix Auto Mt Wellington
“We've always been professional but Fix Auto has raised the bar.”
The owners, Fix Auto Mt Wellington
Insurers and fleets
Fix Auto NZ combines locally owned collision repair businesses with the support of an international network. We work with insurance partners to deliver clear communication, accountable repair processes and a positive experience for policyholders.
When a vehicle is unavailable, the impact reaches beyond the repair bill. Fix Auto NZ works with fleet operators, leasing businesses and fleet management providers to plan repairs, support drivers and help minimise disruption to daily operations.
For insurers
A repair partner focused on your customers, repair quality and cost control.
Insurance partnershipsPart of Fix Network
Fix Auto Collision is part of Fix Network, a global family of automotive brands. Fix Auto was founded in Quebec, Canada in 1992 and now has approximately 900 locations in 10 countries.
Get to know Fix Auto
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Who is Fix Auto, and why New Zealand?
Mike James, Fix Auto NZ · 1 min 37
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The history of Fix Auto
30 years, 10 countries · 49 sec
Quality checked and warranted
Every Fix Auto Collision location follows the same quality control process, from check-in to a final inspection before you collect your car. Eligible collision repairs come with a nationwide lifetime warranty on workmanship and paint refinishing, for as long as you own the vehicle.
Our quality control and warranty- Checked inYour car's condition recorded when it arrives.
- Checked at every stageEach stage of the repair signed off before the next starts.
- Final inspectionRoad tested and inspected before you collect it.